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Cunningham Group Medical Malpractice Insurance - Risk Management - Protecting Your Practice, Managing Your Risk


	Risk Management CARE^sm: Cunningham Assessment and Risk Evaluation^sm CARE^sm Step 1: Identify Risks CARE^sm Step 2: Recommend Methods to Handle Risk CARE^sm Step 3: Implement Program CARE^sm Step 4: Ongoing Monitoring and Adjustment


	Risk Management FAQ

Cunningham Group provides physicians with strategies and tools to improve the quality of healthcare they provide to their patients and reduce their risk.

At Cunningham Group, managing risk sets us apart.

CARE^sm is an exclusive program provided to Cunningham Group clients. Our approach is based on physician-led research that will help you improve your risk profile and increase patient satisfaction. By using our step-by-step approach, you can reduce risk, prevent claims and improve insurability.

Cunningham Group risk management consultants will conduct an assessment of the office practice and identify areas that may increase the risk of adverse outcome and exposure to potential liability. Using this approach, we identify and evaluate clinical and practice-management issues to provide a comprehensive inventory of potential risk. Among the tools we use include:

Risk Management Office Self-assessment
Risk Management Audit
Patient Communications
Claims Experience
Medical Records
Policies/Procedures
Employment Practices
Tour of Facilities

We recommend a Performance Improvement Plan to strengthen vulnerabilities and address risk exposures. By addressing specific issues on a case-by-case basis, we work with you to prevent future claims and create risk-reduction strategies. We provide a variety of approaches that include:

Onsite Risk Management In-services
Litigation Stress Management
Patient Communication Skills
Dealing with Angry/Non-compliant Patients
Adverse Outcomes

Cunningham Group's risk management consultants work closely with you to help you implement programs tailored specifically for your needs. Choose from a menu of "hands-on" approaches that include:

Informed Consent
Incident Reporting
"How to Apologize"
Claims Analysis
Developing an Effective Defense
Physician Leadership Training
Follow-up and Missed Appointments

To make sure your Performance Improvement Plan is effective we help you monitor and measure its impact on your claims experience. To maximize the benefits of your program, our risk management consultants will continue to work with you as your practice evolves and grows. We offer several tools and services during this ongoing phase, such as:

Risk Management Helpline
Monitor Patient Satisfaction
Risk Management Seminars
Orientation for New Physicians

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